Privacy Policy

1. Introduction

ASK Digital Haus ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number)
• Information you provide when submitting our contact form
• Website usage data and analytics

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and provide customer support
• To communicate with you about our services
• To improve our website and services

4. Contact Form Data

When you submit our contact form, you consent to us processing your personal data, including your email address. We will use your email address to respond to your inquiry and communicate with you about your request. By submitting the contact form, you agree to this use of your information.

5. Legal Basis for Processing

Under UK data protection law (UK GDPR and the Data Protection Act 2018), we process your personal data on the following legal bases:

• Consent: When you submit our contact form, you provide consent for us to process your data to respond to your inquiry
• Legitimate interests: To improve our services and website functionality

6. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under UK data protection law, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the details provided below.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

9. Third-Party Services

We may use third-party services to help us operate our website and analyse usage. These services may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

ASK Digital Haus
Email: [email protected]